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For online shoppers, the ease of returning a product is just as important as the purchase itself. A seamless returns process isn’t just a part of a good customer service journey, it may prove to be a competitive advantage in the e-commerce space.
For online shoppers, the ease of returning a product is just as important as the purchase itself. A seamless returns process isn’t just a part of a good customer service journey, it may prove to be a competitive advantage in the e-commerce space.
Dematic has announced that it has reinforced its strategic partnership with Apex Real-Time Solutions, a trusted provider of Dematic’s warehouse software in South Africa for nearly two decades. As Apex Real-Time Solutions continues to expand its expertise in system design, service, and support, this collaboration will enable both companies to deliver leading automation solutions to South African businesses, strengthening their shared commitment to innovation and service excellence.
Huawei South Africa has launched its leading smart warehouse solution in their new facility in Johannesburg. Logistics News attended the launch at the newly opened 14,000 sqm facility that features advanced technologies that boost efficiency, security and sustainable practices.
DFSK South Africa is rolling out the DFSK EC35 Electric Panel Van, an innovative and affordable electric vehicle designed to meet the demands of South African businesses while contributing to a greener future. With a range of up to 240 km, a max payload of 1,015 kg and cargo volume of 4.8 m³, the EC35 Electric Panel Van offers logistics managers some food for thought when looking a fleet options.
Aramex, a leading global logistics and transportation solutions provider, recently announced that they have signed a Master Services Agreement (MSA) with Shipsy, a Gartner-recognized, leading global SaaS-based platform offering AI-powered logistics orchestration.
Procurement is increasingly recognised as one of Africa’s most powerful economic levers. Public procurement accounts for an average of 17% of GDP across African countries, making it a key driver of infrastructure delivery, public service provision, and national development (World Bank, 2023).
DHL Group has announced a strategic investment of €2 billion over the next five years to enhance its logistics capabilities in the life sciences and healthcare sector. With 50% of the investment allocated to the Americas, 25% to Asia Pacific, and 25% to the EMEA region, DHL is expanding its global footprint to deliver integrated, faster, more reliable, and patient-centric logistics solutions wherever healthcare companies operate.
From safety and security considerations, to space optimisation and the ability to manage increased cargo volumes, container operations face complex challenges. That’s why the right material handling equipment should not be something they have to worry about when trying to keep supply chains moving smoothly.
On 23 March, Transnet and the Department of Transportation launched a request for information (RFI) to interested and affected parties in potential private sector participation (PSP) in rail and port freight logistics projects.
Rangel Logistics Solutions is a family-owned international logistics company with headquarters in Portugal. It entered the South African market in 2020 and has reaffirmed its commitment to helping Africa realise the potential of the African Continental Free Trade Area (AfCFTA) agreement through the additional investment of €6 million (R125.6 million) in a warehouse in South Africa.
