Syspro launches AI platform for manufacturers

Syspro has launched Syspro Torque, an industrial AI platform that detects operational problems, recommends the next step and takes approved action inside the systems manufacturers already run.

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Torque is built to work with any ERP. It runs deepest on Syspro ERP, where nearly five decades of manufacturing logic give its agents the richest context to act on. It combines that context with order, inventory, production schedule, supplier, and shop floor data already in the ERP, so problems are identified faster and acted on sooner.

Anyone on the operations team can describe what they need an AI agent to do in plain language. Syspro Torque builds the agent, without the need for manual coding. An agent that once required a development team can be built in a short working session, ready for the manufacturer's approval process.

Syspro Torque connects to any mix of technology on the floor, whether the operation runs in the cloud, on-premises or both. Getting old and new systems to talk to each other is often expensive and challenging. Torque connects to legacy SCADA systems, MES platforms, warehouse hardware and other sources through MCP connectors, with no bespoke middleware required. That gives manufacturers an AI layer that works with the technology stack they already have, cutting down on custom integration work and putting AI to work across the whole business.

 

Every decision, out in the open

Torque runs on Syspro's 'Glass House' principle: everything visible, nothing hidden. Every recommendation shows its reasoning so operators and auditors can follow the logic instead of taking the system's word for it. The manufacturer decides how much control to delegate, from approving every single action to letting Torque run trusted, repeatable workflows on its own. The result is manufacturers running their business with more confidence and spending time on the exceptions and decisions that matter most.

Every decision and action Torque takes is fully auditable, with a full reasoning chain built for strict manufacturing compliance. It shows the exact business rules applied, the data sources used, and the tools called on for every transaction. Any automated action can be checked right away and the underlying data fixed, so the workflow continuously improves over time. 

"Manufacturers have always relied on ERP to run their business, but knowing what happened yesterday is not the same as knowing what to do today or knowing how to do it better," adds Leanne Taylor, CEO at Syspro. "For manufacturers mid-transformation, managing overlapping projects, distributed data and systems in flux, Torque provides a safe environment to keep moving forward. Every action is governed, visible and auditable. Change gets faster and smarter, not slower and riskier."