Logistics News attended MAN Truck & Bus SA’s Drive360 event, where senior management highlighted the customer‑centric business eco-system that redefines MAN - not only as a manufacturer of premium commercial vehicles, but as a strategic, long‑term partner supporting operators throughout their entire fleet lifecycle.

Drive360 represents MAN’s commitment to providing a complete 360‑degree ecosystem - supporting customers at every touchpoint, from initial vehicle specification to end‑of‑life fleet optimisation. The initiative is built around enhancing uptime, improving safety, simplifying fleet management and delivering predictable, long‑term value for transport businesses across all operating segments.
A fully integrated ecosystem of support Drive360 positions MAN as a full‑solution partner, offering structured support at every phase of a vehicle’s operational life. This ecosystem includes:
Sales & Specification Support
MAN’s sales organisation guides customers from initial consultation through to detailed vehicle specification. The structure provides support for standard vehicles, as well as non‑standard and application‑specific configurations, ensuring every asset delivered is engineered precisely for intended application.
MAN Financial Services (MFS)
Funding structures are designed around operator cashflow, asset lifecycle strategies and total cost‑of‑ownership considerations, making it easier for both large enterprises and smaller operators to scale and modernise their fleets responsibly.
Customer Service Management (CSM)
The CSM aftersales structure provides proactive support to ensure maximum uptime and reliability. In recent years MAN has expanded its national dealer and service‑point footprint, offering improved geographic coverage and faster turnaround times. In line with the MAN’s drive to make doing business as efficient as possible for it’s customers the CSM division have four different product lines in their parts portfoilio. Each product line is designed to service vehicles at different ages in their lifespan thus reducing investment needed to keep more mature vehicles kitted with MAN parts. The parts portfolio include:
MAN Genunie PartsDrive360: Original OEM parts of the highest quality used for all repair and maintenance contracts, all warranty works. MAN Genuine parts come with a 2 years warranty as standard.
Ecoline: Sustainably re-engineered parts that have been dismantled and given a new life. Ecoline parts are priced attractively and also come with a full 2 years warranty.
Line360: Locally sourced components which German technical standards, offering a well-priced alternative to MAN Genuine parts Line360 parts come with min 1 year.
Used MAN Genuine Parts: Certified parts sourced from preowned vehicles for vehicles requiring economical repair options. Used MAN Genuine Parts are sold with a 3 month warranty.
This portfolio allows customers to manage cost, reliability and performance in a predictable and scalable way.
(L to R) Frans, MAN Financial Services / Livingstone Mulaudzi, Head of Products, Homologation & Telematics / Jan Aichinger, Managing Director / Sane Molotsi , Marketing Brand & Communications Manager / Philip Kalil-Zackey, Head of Sales
MAN TopUsed
MAN vehicles retain strong residual values, enabling customers to benefit from competitive trade-back opportunities when upgrading or expanding their fleets. This allows for smoother renewal cycles and improved long-term cost management. TopUsed provides an affordable entry point into the market, offering certified pre-owned MAN vehicles that deliver the same reliability and robustness the brand is known for — but with significantly lower initial capital requirements.
MAN Training Academy (ProfiDrive)
ProfiDrive Academy is dedicated to enhancing driver skill, safety and vehicle performance. As a value‑added service, MAN provides on‑site driver training at customer operations, ensuring real‑world, application‑specific coaching for drivers. This practical, competency‑based training helps reduce risk, minimises fuel and maintenance costs, and enables operators to unlock the full performance potential of their MAN vehicles.
A complete end‑to‑end solution — simplifying business
The Southern African heavy‑commercial vehicle market continues to undergo significant structural changes, with new entrants and shifting dynamics. Despite this evolving competitive landscape, MAN has demonstrated unmatched consistency - maintaining a 15.5% market share in 2024 and 2025 among European OEMs.
This stability highlights the trust placed in MAN by operators, as well as the brand’s ongoing commitment to robust engineering, dependable aftersales performance and long‑term customer partnership.
With Drive360, MAN Truck & Bus SA strengthens its role as a complete end‑to‑end transport solution provider, going well beyond traditional vehicle manufacturing. From initial needs analysis to financing, aftersales support, parts strategy and driver development, every element of the Drive360 ecosystem is designed to simplify business, maximise uptime and enhance fleet profitability.
As MAN introduces the new TGX range - including the TGX 26.520 - the company confirms its brand promise: to partner with customers, support them at every turn, and provide a truly 360° transport solution, or in other words: Simplifying Business