Ctrack leads the way with continuous innovation

South African fleet management and asset monitoring solutions provider Ctrack is continuously innovating in order to provide its customers with the latest solutions in an ever-changing environment.

Ctrack is a South African company with solutions for South Africans developed locally through continuous research and development. South Africa’s harsh business environment, especially over the last two years, means that Ctrack’s product development had to cater for unique business difficulties whilst improving efficiencies for owners who must ensure positive cash flows in a highly competitive environment.

When developing and refining its operation, Ctrack always considers the five keys of fleet management around which all solutions are developed. Risk, cost control, fleet utilisation, operations control and asset control remain at the core of all the solutions that Ctrack offers.

Ctrack’s high quality, reliable fleet specific incab solutions that operate with Ctrack’s On-The-Road application are now also available for mobile Android devices, eliminating the need for a second piece of hardware inside vehicles. The OTR solution combines navigation and fleet experience into a platform that integrates with Ctrack’s software platforms for easy data extraction.

The OTR solution allows drivers to complete their daily tasks as required. Features include driver behaviour monitoring, navigation, driver status, messaging, task management, voice calls and behaviour history. This new development saves operators money whilst empowering their drivers with a powerful tool in hand.

Ctrack’s unique software capability, SMILE, is the perfect solution for challenging operational environments and bespoke solutions. With SMILE, operators can create unique efficiency and risk outputs that create endless opportunities to measure and solve an operator’s critical KPIs. This ability creates the option to immediately activate risk mitigation actions, reduce risk and improve customer service levels.

The same system used within agricultural sectors allows fleet managers to set up geo zones with predefined speed limits on certain routes. Speed can be controlled on gravel roads by activating a speed limiter. These simple yet effective actions reduce wear and tear on the vehicle, reduce warranty claims, and, in essence, mean less time for the vehicle spent in workshops.

Driver fatigue is a very serious problem with high demand on production and service delivery. By creating a SMILE script to monitor the driving hours, the Ctrack device can be configured to audibly alert the driver when driving time limits or distance is reached. If the driver chooses to ignore warnings, the Ctrack technology, through the SMILE script, can put the vehicle into limp mode to ensure that the driver takes the required break.

A growing threat to the economy and various industries is that of jamming. Ctrack’s jamming detection technology reacts accordingly by implementing several mitigating protocols.

The Live Productivity Dashboard, which forms part of the online software suite, provides a 24-hour timeline of vehicle or asset movement, allowing for quick and easy dissemination and management of fleets. Users can view the movement and stationary times as well as driving times in a single graphical view.

Ctrack’s Fleet Monitoring Service is a complete outsourcing option of fleet control room activities and a perfect solution for managing larger fleets. Analytics of data while considering highly proficient hindsight, insight and foresight, and concise reporting allows for the streamlining of a fleet operation, enabling business owners to spend more time managing their business.

Real-time support is on hand as dedicated fleet controllers meticulously monitor vehicle movements, route control, incidents, alerts and alarms. Thorough interrogation and interpretation of data allows for easier decision making and ultimately reduces costs and improves operations. •