Page 12 - Logistics News Sept / Oct 2018
P. 12

Opinion






             Interpersonal relationships:



                  Not always a bed of roses





                                                                       By Wesley Niemann, wesley.niemann@up.ac.za


               A recent study has found a dark side to the interpersonal relationships between
                                     senior managers of supply chain partners.












































            STRONG INTERPERSONAL relationships                 chain partners, based on a recent study they
            between senior managers of the different           conducted on 3PL service providers and the
            organisations participating in a supply chain      buyers of their services. The study uncovered
            can have significant advantages for the            four main areas of concern that may let senior
            supply chain as a whole, including improved        managers tread carefully when it comes to
            performance, increased collaboration and           establishing and developing interpersonal
            greater trust. Naturally then, senior managers     relationships with managers of supply chain
            should be committed to the development             partners.
            of deeper interpersonal relationships with            The study found that the majority of
            supply chain partners.                             the senior managers who participated
               Supply chain experts Arno Meyer, Wesley         in the study have entered the personal
            Niemann and Theuns Kotzé at the University         relationship purely in their own professional
            of Pretoria have, however, found a darker          interest with the other party, indicating that
            side to the interpersonal relationships that       senior managers may not always have their
            exist between senior managers of supply            organisations’ sole interests at heart. Hidden


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