Page 23 - Logistics News - Issue 02 - 2024

PRODUCTIVITY/ ARTIFICIAL INTELLIGENCE

2. Teach through training, entrench through 3. Collaborate, don’t dictate
coaching In my experience, I’ve seen that the best way to get employees
Companies typically invest a great deal in training employees on side is through collaboration. The two worst styles of
and sending them on courses and to workshops. However, leadership are autocratic or laissez-faire, which means to let
without coaching, these remain cerebral; it’s very difficult for people do whatever they like.
these new habits and behaviours to embed themselves in the
employee’s day-to-day conduct. There needs to be engagement and collaboration; people
need to feel like their input is heard and their insights are valued.
Coaching is integral as it helps to entrench theoretical There also needs to be accountability. Yes, sometimes difficult
learnings through practical, real-life and, here’s the decisions need to be made, but consulting with employees
important bit, repeated application. People need guidance; if beforehand helps to bring them onside, which will ultimately
you want to see an uptick in your employees’ performance, be reflected in their performance and productivity. Valued
look for programmes that offer coaching as a core employees are engaged employees and engaged employees are
component of the methodology. productive employees. •

7 steps to keep your business

safe when using AI

By Warren Bonheim, Managing Director at Zinia

As companies start using artificial intelligence (AI) to boost their business, it’s like
opening a box of magic tricks – it can do wonders! But, just as with any powerful tool,
it’s crucial to keep an eye on how these new tools might expose your business to risks.

magine an app that uses AI to sift through heaps have stringent security protocols, leaving sensitive
of data to spot trends and give you insights. information vulnerable. Sometimes, the biggest slip-ups
I Sounds great, right? But, if it’s not well guarded, come from our own team. Simple mistakes, such as
it’s like leaving the back door open for cyber setting up privacy settings incorrectly, losing devices or
criminals. unwittingly granting permissions to malicious apps, can
invite trouble
These technologies offer opportunities for innovation
and improvement in your business. However, they also Follow these steps to keep your business safe and
introduce security vulnerabilities, especially when it sound when using AI tools:
comes to protecting sensitive business data or private
information. 1. Make clear rules about how to use AI safely. By
establishing these ‘house rules’ for your technology,
AI loves data. It needs lots of it to work well, you’ll help protect your business from risks and make
which means it can access tons of sensitive information sure everyone knows how to use AI tools responsibly
and we need to make sure this data is locked up tight. and effectively. And remember, it’s perfectly okay if
you’re not sure how to set all this up on your own.
Many AI tools use third-party platforms to store It’s smart to bring in an IT professional to ensure
or analyse your data and they may not always everything is set up correctly and securely.

www .l o g ist i csn e w s .c o .z a NO V E MB E R/D E C E MB E R 2024 21